Frequently Asked Questions

Welcome to OFS, your dedicated logistics partner. We specialize in a wide range of services, from Air Freight to Project Cargo and everything in between. Our commitment to efficiency, reliability, and cost-effectiveness makes us the ideal choice for your logistics needs. Get to know us better through our FAQs as we explain how we can simplify and optimize your supply chain.

A freight forwarder is a company that specializes in arranging the logistics and transportation of cargo on behalf of shippers. They manage the entire process, from pickup to delivery, ensuring efficient and cost-effective shipping.

You can reach our operation team by calling our main office number or by sending an email to our dedicated operations department. Contact details can be found on our website.

OFS is a logistics and freight forwarding company that offers a wide range of services, including air freight, land freight, ocean/sea freight, customs clearance, 3rd party logistics, product registration, warehousing, project cargo, and transportation.

Air freight is the transportation of goods by air. OFS provides air freight services to ensure the quick and efficient delivery of your cargo by air, whether it's for domestic or international destinations.

Yes, OFS offers land freight solutions for the transportation of cargo over land, including road and rail. We can handle both domestic and cross-border land freight.

Ocean/sea freight involves the shipment of goods via sea vessels. OFS specializes in ocean/sea freight services for both import and export, ensuring the safe and cost-effective transport of your cargo.

Customs clearance is the process of complying with customs regulations for the import and export of goods. OFS offers comprehensive customs clearance services to facilitate the smooth movement of your cargo through customs.

3rd Party Logistics is when a company like OFS provides outsourced logistics services, including warehousing, transportation, and supply chain management. It can streamline your operations, reduce costs, and improve efficiency.

OFS can assist in product registration for various industries, ensuring compliance with local regulations and standards. This service can be especially helpful for companies looking to expand into new markets.

OFS offers secure and efficient warehousing solutions for storing your goods. We have a network of warehouses to meet your storage and distribution needs.

Project cargo refers to the transportation of oversized or specialized cargo for specific projects. OFS has the expertise and resources to manage project cargo, ensuring its safe and timely delivery.

OFS provides comprehensive transportation solutions, including road, rail, and intermodal transport. We can tailor our services to your specific needs, ensuring the efficient movement of your cargo.

Yes, OFS offers international shipping services, including air and ocean/sea freight, customs clearance, and product registration, to help you navigate the complexities of global trade.

You can request a quote or get in touch with us by visiting our website, calling our customer service, or sending an email to our sales team. We're here to assist you with all your logistics and freight needs

Import requirements and documentation in the UAE may vary depending on the type of goods being imported. OFS can assist you with understanding and complying with these requirements.

Import duties and fees in Dubai are typically based on the type and value of the imported goods. OFS can provide information on the specific duties and fees applicable to your imports.

There are various rules and conditions for duty exemptions in the UAE, which can be specific to certain industries or situations. OFS can guide you through the process if you are seeking duty exemptions.

The required documents for importing to the UAE and Dubai can include bills of lading, commercial invoices, certificates of origin, and other specific documents depending on the nature of the goods. OFS can help you compile the necessary paperwork.

Linking your UAE VAT number with Dubai Customs can be done through the Federal Tax Authority (FTA) portal. OFS can assist you in the process.

Importing food items to Dubai involves adherence to specific health and safety regulations. OFS can guide you through the necessary permits and requirements for food imports.

Labeling and marking requirements for imported items can vary depending on the product. OFS can help ensure your goods comply with UAE regulations.